答应巴厘岛人的事

我们一行4人刚刚去巴厘岛旅行回来，真是天堂！虽也有旅游地特有的小骗子，但感觉当地人还是比较纯朴。不讲旅游的美了，我把它留给你自己去享受。我这次去是从网上找了一个当地的代理订的酒店，一切谈妥，价格优惠。不用预先付押金，不用信用卡信息，告诉我们到了把现金付给他们就可以。但需要提供机票信息，确保人要去，不然他们损失就大了，因为很多酒店在旺季要求预付款的。我反复地选酒店，他们的报价专业而不厌其烦。就在确定后，出发前6天，他们突然要求我提供信用卡信息，并签署保证付款协议。我非常不满意，因为这是开始没谈到的，而且这样做我觉得不安全。

电话打了过去，他们给我解释，几天前，他们的两个顾客取消行程而没有付款，他们非常心疼地损失了近USD1，000。 这对当地人说可是一笔大数字！这两人就是我们的同胞，来自上海的同胞。



Name : Mr. Hui Wei & Fang Bin

Nationality : China

Email Address : mylionmimi@hotmail.com

Mobile Phone : +86-13901946187

Home Nmbr : +86-21-65445615



他们一直用邮件联系，并保证一定去。可取消了行程，我想取消可能处于各种原因。但是他们没能履约，打破了别人对客户的信任。可耻呀。。。



我最后还是没有提供信用卡资料，他们说：“好吧，我们能做的就是再一次相信你！”被别人相信也是很感激的事。我离开印尼时，非常满意他们的服务，答应他们把这两人的事放到中国的旅行网站上。我要履行我的承诺。



这是他们后来给我看的一个通告。看看他们的用词，“我们出了大问题”“非常失望”。这两个中国人的名字满世界飞。成为别人不能诚信待人的原因！



我的这篇帖子请各人多多转贴。告诫告诫自己吧。

CANCELLATION





Kindly be informed that on 25 August 2007 we’ve got a very big problem concerning our client no show in Bali. Details of client and the story as below :



Name : Mr. Hui Wei & Fang Bin

Nationality : China

Email Address : mylionmimi@hotmail.com

Mobile Phone : +86-13901946187

Home Nmbr : +86-21-65445615



Services requested to our company as below :



ACCOMMODATION

（。。。酒店具体安排）



TOTAL : US$ 943 + Rp 525.000



This guest has contacted us via email since 1 month before arrival . As the matter of fact, August is considered as High Season and very difficult to get rooms. However, we tried our best to get rooms and finally get them.



For guarantee booking, we require this client to fill in our AUTHORIZATION LETTER, COPY OF PASSPORT, AND COPY OF CREDIT CARD . All those complete documents are required ONLY FOR GUARANTEE BOOKING. NO DEDUCTION IS CONDUCTED UNLESS THE BOOKING IS CANCELLED WITHIN CANCELLATION PERIOD OR NO SHOW.



This client said will email the required documents. However, we didn’t get anything. We tried to TRUST our client that definitely will come to Bali since they already hold the ticket And our TRUST finally returns with SORROW AND DISSAPOINTMENT. This client didn’t show up in Bali without any information and when we try to call seems he didn’t want to pick up the phone.



For the consequence, ALL HOTELS AND VILLA CHARGE US CANCELLATION CHARGE AND WE’VE TO PAY THAT.

WE’VE LOST US$ 943 + Rp 525.000



IT IS REALLY REALLY DISSAPOINTING.

THEREFORE, WE NEED YOUR UNDERSTANDING TO SEND US THE REQUIRED DOCUMENTS TO AVOID THIS PROBLEM HAPPENS IN THE FUTURE.